Help Desk Services/ Tech Support
By acting as your remote Help Desk the team of engineers at MY TECH NEEDS works hard to keep your network running as it should, saving you both time and money.With our around the clock approach to IT Service our team is waiting to help you with any problem that may arise – large or small. Your problem will be immediately directed to an IT engineer who can get to work fixing it fast so you never have to worry about downtime.
Consulting Services
Our team of experienced engineers provides your small to mid-sized company with comprehensive solutions for managing each individual PC in your office, as well as your Network as a whole. Our complete support team makes sure that all of your computers are functioning properly and efficiently, while at the same time making every effort to eliminate the possibility of disaster.
Solution Architecture
At MY TECH NEEDS we provide an uncompromised level of client service, making sure your Network always works for you. Our Network Support Services include around the clock remote support by our experienced team of engineers who are ready to meet all of your Network Support needs, from Consultation to major Network server upgrades, and everything in between.
Information and Data Security
Our experienced team of Managed Services and Network engineers works around the clock to make sure that your server is running all the time. Our Server Support software monitors your server at 1300 services-per-second and automatically sends messages to our engineers when there is a problem, allowing us to fix it before it happens. This allows us to monitor your server in real time – all the time.
Network Infrastructure design, implementation and support
At MY TECH NEEDS our team of Network engineers is ready to help you get your Network set up, and running as efficiently as possible. Our team will work with your small to mid-sized company on a project basis to cover all of your setup and configuration needs. Your partnership with MY TECH NEEDS means that we care about getting your business set up as much as you do. Our team works professionally and seamlessly to ensure that your entire network is set up and running as productively as it can be. We understand that downtime costs you money – let MY TECH NEEDS set your network up the right way – the first time.
Cloud Services
MY TECH NEEDS provides professional and comprehensive Network Relocation Support Services to ensure that all of your equipment is moved safely, set up efficiently, and running productively.Our team of skilled Network Relocation Support professionals will handle all the details of your move – from packing computers to re-configuring your network to making sure your phone lines redirect – and everything in between, in order to eliminate the cost and complications of moving from beginning to end.
Disaster Recovery and Business Continuity
MY TECH NEEDS we can help you put a plan in place to ensure that your business is prepare in the event of a disaster and you are able to continue running your business. We would work with you by evaluating four key areas: PEOPLE & PROCESSES, DATA & DOCUMENTS, COMPLIANCE & CONTROL, TRAINING & TESTING